Privacy Policy
Effective Date: February 3, 2026
Simple Apps, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the First Serve Seattle app ("the App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: Name, email address, and payment information (processed securely through Stripe).
- Usage Data: Information about how you interact with the App, such as court preferences and search history.
- Device Information: Information about the device you use to access the App, including device type, operating system, and IP address.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the App to function properly, including authentication and session management.
- Analytics: We use Google Analytics to collect anonymous usage data, including pages visited, time spent on the App, and general location (city/region level). This helps us understand how users interact with the App and improve our services.
- Opting Out: You can disable cookies through your browser settings or use the Google Analytics opt-out browser add-on. Note that disabling essential cookies may affect App functionality.
3. How We Use Your Information
We use the information collected to:
- Provide and improve the App's functionality.
- Facilitate bookings and manage your account.
- Communicate with you about updates, promotions, or support inquiries.
- Analyze usage trends to improve the user experience.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share data with:
- Service Providers: For payment processing (Stripe), analytics (Google Analytics), and infrastructure services.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain certain information for legal, accounting, or compliance purposes.
6. Data Security
We implement reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no security measures are completely secure, and we cannot guarantee absolute security.
7. Your Rights
- Access, update, or delete your personal information by contacting us.
- Opt out of promotional communications.
- Request a copy of your data in a portable format.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at support@firstserveseattle.com.
9. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
10. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: support@firstserveseattle.com
- Address: Simple Apps, LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801