Frequently Asked Questions

1. What is First Serve Seattle?

A private website that reads and displays Seattle Parks & Recreation’s public tennis-court reservation feed so players can plan court time without using the City’s midnight lock-out interface.

2. Are you affiliated with Seattle Parks & Recreation?

No. First Serve Seattle has no sponsorship, endorsement, or contractual relationship with SPR. All permits and on-court rule enforcement remain 100 percent with the City.

3. How is the service priced?

• Each visitor gets three free open-court views.

• After that you may start a 14-day free trial of unlimited views.

• Continued unlimited access is $8 / month (cancel any time).

No payment is required unless you opt-in after the trial.

4. How do I verify that someone’s reservation is valid?

Only SPR can confirm permits. Call (206) 684-4060. If no permit exists, courts are first-come, first-served under SPR rules.

5. Who enforces court etiquette (pickleball on tennis lines, large groups, etc.)?

SPR rangers or on-site staff. First Serve Seattle only displays data and has no authority to intervene.

6. Do you store or sell my personal data?

Viewing the calendar anonymously requires no account. If you start a trial or subscription, Stripe processes payment; we retain only minimal billing records for bookkeeping and never sell user data.

7. How quickly will you reply to support inquiries?

We respond within 2–3 business days to email or voicemail at (206) 457-3039.

8. I found a bug or feature idea. Where do I send it?

Email support@firstserveseattle.com with the court, date, time, and a screenshot if possible.

9. Who owns and operates First Serve Seattle?

First Serve Seattle is a registered DBA of Simple Apps LLC (Wyoming).

• Foreign-entity registration filed in Washington.

• Seattle General Business License # 605888557 issued 2 May 2025.

10. How do I cancel my subscription?

Use the “Manage Subscription” link in your account settings or email support—cancellations are processed the same business day.